HCOM 585 - Training and Consulting in Communication Contexts

Prerequisite, M.S. in Strategic Communication or Ph.D. in Communication program or consent of instructor. Course orients students to the fields of training and consulting as communication professions with unique applications and diverse contexts. Introduces students to the skills needed by the trainer/consultant, stages of the consulting process, and the role of organizational and strategic communication theory in consulting. Students will gain experience identifying and diagnosing communication problems within a variety of settings through needs assessment and data analysis, and gain proficiency in the design and delivery of appropriate training interventions and evaluation. Special emphasis on the growing role of advanced communication and information technologies, such as online learning communities, in organizational training and development. Letter grade. This course may be repeated for credit. (Offered as needed.) 3 credits